Website Terms and Conditions



The “website” means Welsh Power Group Limited’s website, meaning this website, and all information and materials contained on such website. Use of this website is subject to these terms and conditions and the sections headed “Copyright” “Accepted Use” and “Privacy” (the " Terms ").

By using our website you accept these Terms

Please read these Terms carefully. By using this website, you are deemed to have read and accepted the Terms and that you agree to comply with them. We recommend that you print a copy of these terms for future reference.

If you do not agree to these terms, you must not use our website.

Who we are and how to contact us is a site operated by Welsh Power Group Limited ("We" or “the Company”). We are a limited company registered in England and Wales under company number 05766467 and have our registered office at Fourth Floor, 2 Kingsway, Cardiff, United Kingdom, CF10 3FD.

If you have any complaints or other comments about this website please contact us. Please click here to contact us.

There are other terms that may apply to you

These terms of use refer to the additional terms set out in our Privacy Policy, which also apply to your use of our website

We may make changes to these terms

We amend these terms from time to time and it is your responsibility to check for any amendments. Every time you wish to use our website, please check these terms to ensure you understand the terms that apply at that time.  You will be deemed to have accepted any such changes on access to this website following the changes. If you do not agree to these Terms, you may not use this website.

We may suspend or withdraw our website

Our website is made available free of charge.

We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. We reserve the right in our absolute discretion to monitor, suspend, revoke, withdraw or restrict the availability of and/or access to all or any part of our website for any reason at any time, without notice.

You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these Terms other applicable terms and conditions, and that they comply with them.

Our website is only for users in the UK

Our website is directed to people residing in the United Kingdom. We do not represent that content available on or through our website is appropriate for use or available in other locations. Persons in respect of whom the publication or availability of this website is prohibited for any reason must not access the relevant pages in this website.

How you may use material on our website

We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our website for your personal use and you may draw the attention of others within your organisation to content posted on our website.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged (except where the content is user-generated).

You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our website in breach of these terms of use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No representation, warranty or guarantee

No representation or warranty or guarantee, whether express or implied is given by us that the information and/or opinions contained in this website are accurate, reliable, complete or up to date.

The content, information and/or opinions on our website are provided for general information only and are not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website. Nothing contained in this website constitutes or should be construed to constitute investment, legal, tax or other advice.

We have no responsibility for ensuring that this website is kept up to date and we reserve the right in our absolute discretion to add to, change or remove any content from this website at any time and without notice or liability. We may also suspend this website at any time, without notice or liability.

Linked Websites

Where our website contains links to other sites or addresses on the World Wide Web or to resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

When you access certain links in this website you may leave this website. External sites are not part of this website and do not belong to us. We have no control over the contents of those sites or resources and we do not endorse or accept any responsibility for the content of such linked external websites.

Use of personal information

We will only use your personal information as set out in our privacy policy.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our website will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our website. You should use your own virus protection software.

You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

Our Liability

We do not exclude or limit in any way our liability to you where it would be unlawful to do so by English law. This includes liability for death or personal injury caused by our negligence and for fraud or fraudulent misrepresentation or for any other liability which cannot be excluded or limited.

To the fullest extent permitted by law, we exclude all liability for any direct or indirect losses, damages, costs or expenses incurred or suffered by you or any other party arising out of or in connection with the access to or use of, or inability to use, this website or any linking to other sites from this website or reliance on any information contained in this website whether through negligence, tort, breach of contract, breach of statutory duty or otherwise and howsoever arising. In no circumstances shall we have any liability for indirect, consequential or special damages (including without limitation loss of profits, sales, business or revenue, business interruption, loss of anticipated savings, loss of business opportunity, loss of goodwill or reputation, or any loss of use or corruption of software, data or information).

Your Liability

You agree not to use this website in any way that will violate or infringe any laws or regulations of any jurisdiction or the rights of any person, and you agree to indemnify us and hold us harmless against all claims, liabilities, losses, damages, costs and expenses (including legal expenses) incurred or suffered by us by reason of any breach of such responsibilities.

Rules about linking to our website

You may link to our website’s home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our written consent.

You must not establish a link to our website in any website that is not owned by you.

This website must not be framed on any other site, nor may you create a link to any part of our website other than the home page.

We reserve the right to withdraw linking permission without notice.

You must not use any of the content on our website other than as set out above without our written consent. If you wish to link to or make any use of content on our website other than that set out above, please contact us.


These Terms their subject matter and their formation (and any non-contractual disputes or claims) shall be governed by English law and the courts of England and Wales shall have exclusive jurisdiction in relation to any disputes arising from them and your use of this website. The invalidity or unenforceability of any part of the Terms shall not affect, impair or invalidate the remainder of the Terms.